Feedback rules and rewards

Found something broken, or have an idea? Press Feedback on any page. Real bugs and good ideas earn a reward in Nano.

Bugs

Anyone may report a bug. It is free.
When we fix a bug you reported, you get a reward: $1 (small), $5 (medium), $20 (serious), or more for something serious.
To get a reward, sign in with Nano before you send the report. The reward goes to that address.
Only the first report of a bug gets the reward. Later reports of the same bug get our thanks.

Sending an idea costs 2¢ in Nano. This keeps the idea board free of spam.
You get the 2¢ back when we accept the idea, when we decline it, and when it is already on the board.
We keep the 2¢ only when an idea is spam or a joke at someone's cost.
If we build your idea, you get a reward: $1 (small), $5 (medium), $10 (large), $20 (major).
Ideas you mark as public go on the idea board, where others can vote.
We may already have the same idea, and we have no duty to build any idea. Sending an idea gives us the right to use it.

Report a way to cheat, steal, or see other people's data with the Security tab. Only we see it; it is never public.
Rewards: $20 (low), $50 (high), or more for something serious.
Do not test on other people's accounts or money, and do not use a problem before it is fixed. Reports that break this rule get no reward.

We decide each reward and its amount. A reward is not guaranteed.
Rewards are paid in Nano (XNO) at the price on the day they are sent.
We pay up to $100 in rewards each month. Rewards above that go out the next month.
Screenshots are private and deleted when a report is closed.

These rules are part of our Terms of Service. See also our Privacy Policy.